Return shipment (RMA-procedure)
 
  Customer: (Please fill in the form completely)
     
  Customer number:
  Company:
  Contact person :
  Department:
  Street:
  Country code/ ZIP-code/City :
  E-Mail:
  For the return shipment (repair/repair warranted) we need a detailed description of failure (sorry, defect, faulty, damaged etc. is not enough). Thereby you prevent long queries and speed up the repair procedure.
  Reason of the return shipment:
Repair warranted Repair with costs
 
  (Please only mark one point)
Modification/Alteration Return Wrong delivery
 
  Please fill in the parts you have returned, the item (article) number, the serial number and the detailed description of failure into the spreadsheet on page2/3
   
 
Item-number Serial-number Detailed description of failure